Yi Tseng

Senior Software Engineer | Cloud Infrastructure & Generative AI Expert

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Summary

Senior Software Engineer with extensive experience in Cloud Infrastructure and Generative AI. Expert in deploying scalable services on Kubernetes and AWS, complemented by deep expertise in software-defined networking and robust backend development. Specialized in building Agentic Workflows, RAG systems, and LLM tool usage using LangChain and LlamaIndex.

Experience

Intel Corporation ▶
Cloud Software Development Engineer
April 2022 – July 2025
  • Platform & Foundational Services: Building foundational platform services including system telemetry and observability, Identity and Access Control (IAM), product installer, and internal developer environments for Edge Manageability Framework (EMF).
  • Cloud & DevOps Orchestration: Utilized Golang for package delivery services and managed scalable cloud resources on AWS (EKS, RDS, S3, Lambda). Orchestrated Kubernetes cluster lifecycle and established robust GitOps workflows (ArgoCD) using Terraform for Infrastructure as Code (IaC).
  • AI Agent Development: Architected a GenAI Service Management Agent to automate the provisioning and diagnostics of internal development environments. Implemented ReAct prompting and custom LLM tool calls (LangChain/LlamaIndex), reducing Mean Time To Detect (MTTD) security vulnerabilities from 2 hours to 10 minutes by automating checks for outdated kernel/packages.
  • LLM & RAG Implementation: Engineered Retrieval Augmented Generation (RAG) pipelines and deployed optimized local LLM models. The agent's combined capabilities identified 50% in potential monthly cost savings by tracking and surfacing underutilized developer VMs and resource usage.
Open Networking Foundation (ONF) ▶
Member of Technical Staff
July 2018 – April 2022
  • Stratum OS Development: Co-developed Stratum, an open-source switch operating system, in collaboration with Google and Intel. Implemented gNMI and P4Runtime protocols to enable software-defined management of white-box switches.
  • SD-Fabric Architecture: Built the control plane for SD-Fabric, a programmable network fabric for edge applications. Utilized Kubernetes for orchestration and Golang for high-performance microservices.
  • DevOps & Infrastructure: Managed production-grade CI/CD pipelines and infrastructure using Terraform, Jenkins, and GitHub Actions, significantly reducing deployment times for the distributed engineering team.
Open Networking Foundation (ONF) ▶
Engineering Intern (USA)
January 2017 – February 2018
  • SDN Controller Development: Contributed to the ONOS (Open Network Operating System) controller and M-CORD (Mobile Central Office Re-architected as a Datacenter) project.
  • Industry Collaboration: Collaborated directly with engineers from Google and Intel to implement next-generation programmable data plane solutions (P4).
  • Impact: Work contributed to the Google Tor.p4 demo showcased at SDN NFV World Congress, demonstrating P4Runtime integration on commercial hardware.
Cyber Link ▶
QA Intern
July 2010 – August 2010
  • Developed automatic testing tools using Autoit to find bugs and expedite the Quality Assurance process.

Skills

DevOps & Infrastructure

Terraform (IaC) GitOps (ArgoCD) Jenkins GitHub Actions CI/CD Automation Cluster Lifecycle Management Telemetry Observability IAM

Cloud & Edge Computing

AWS (EKS, RDS, S3) ECS Load Balancers Lambda IAM Kubernetes Edge Manageability Framework Istio Service Mesh

AI/ML & Generative AI

RAG AI Agent Development LangChain LlamaIndex LLM Tool Calls Prompt Engineering ReAct Prompting Artificial Neural Networks

Backend & Languages

Golang Python Java RESTful API Design SQL & NoSQL DB Schema Design

Networking

SDN (ONOS) P4/Protocol Independent Packet Processor Segment Routing VPLS/MPLS BGP

Education

National Chiao Tung University
M.S. in Computer Science
2014 – 2018
Selected for 1-year overseas internship at Open Networking Foundation (USA), which extended the program timeline.
Tatung University
B.S. in Computer Science and Engineering
2010 – 2014